Not resolved

When turkey was thawed and opened on Wednesday before Thanksgiving within the sealed bag discovered a long dark hair squashed onto the bottom of the bird. Too late to return to grocery store where purchased.

Very disgusting. Tried BB turkey line, no reps available, tried chat rep and was advised to contact BB directly. Completed and sent complaint on 11/22/2017. Included all information required and have save the hair.

Could not leave the hair in place for photo due to offensive nature of the "hitchhicker" and time constraints.

No response from BB. Very disappointed in my experience and failure of a well regarded company to address this concern

Product or Service Mentioned: Butterball Premium Turkey.

Reason of review: Bad quality.

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