On November 23rd, 2015 I bought a 24# frozen Butterball turkey. Properly thawed it in the fridge for -2- days.
On November 26th, 2015, I prepared the turkey for brining. As soon as I unwrapped it, I noticed a funny smell, like freezer burn or old grease. I washed it in the sink, but the smell lingered. I called Butterball and asked if they could tell me how old the turkey was...
SURPRISE!! The Julian date showed that the turkey had been frozen February 24th 2014...So I asked if that was acceptable, I was told that Butterball allows turkeys to be sold up to -2- years after frozen date..Contacted Butterball, canned response about how to properly thaw a turkey..
Nothing since.. NEVER BUY BUTTERBALL AGAIN!!!!!!!!!!!!
Reason of review: Bad quality.
Monetary Loss: $44.
Preferred solution: Full refund.
I didn't like: Veryvery poor customer service.